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Tennyson Road Primary School

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Complaints procedures





We understand that from time to time you may have concerns regarding your child. The following people will help you:


1) Your child’s Class Teacher

2) Your child’s Year Leader

3) The Assistant Headteachers or the Deputy Headteacher

4) The Headteacher


The above are listed in the order in which you should take your concern. We will discuss your concerns with you, and we will try to address any issues together. Hopefully we will resolve any problems quickly and to everyone’s satisfaction. If, however, after following the procedure of speaking to each of the above in turn, you are still not satisfied with the outcome, then the procedure is to contact the Chair of Governors, Mrs Tracey Cowan, in writing and handing the letter into the main reception office. For any other concerns please contact the school.